Document Library

Thursday, May 30, 2019
The document on this page contains the latest Dispute Regulation published by the Communications Regulatory Authority (CRA). These regulations shall replace the previous ''Dispute Resolution Procedures" and "Ex Post Investigation Procedures". It sets out rules and procedures for lodging off complaints and disputes to be filled with the CRA.
Tuesday, May 28, 2019
The Communications Regulatory Authority (CRA) has completed an extensive audit of mobile networks to assess the improvements of the Quality of Service (QoS) levels offered by “Ooredoo” and “Vodafone Qatar”. The audit was conducted from October to December 2018.
Sunday, April 21, 2019
To be aligned with the current international trend in the development of IoT systems specifically Smart Home Area systems, CRA publishes a consultation on the proposed Class License for Wireless Home Area Networks (WHAN) to enable automation of electrical home appliances, wireless alert and sensors, as well as lighting automation systems.
Sunday, February 10, 2019
The Retail Tariff Instruction (“RTI”) sets out the procedures and requirements that apply under the Applicable Regulatory Framework (“ARF”) in relation to Retail Offers in order to provide Service Providers with clear guidelines in addressing Customers’ needs in relation to Telecommunications Service.
Sunday, January 13, 2019
The Minister of Transport and Communications has approved the amendment of the network rollout and coverage obligations (Annexure G) of Ooredoo and Vodafone Qatar licenses for the provision of public mobile telecommunications networks and services.
Monday, December 17, 2018
This document is the official English translation of the Minister of Transportation and Communications (“MoTC”) Decision No. (28) of 2017 on the establishment of Sections in the Administrative Units of the Communications Regulatory Authority (“CRA”) and the Designation of their Competencies.