Business Consumer Satisfaction Survey Reports

The Communications Regulatory Authority is conducting a regular customer satisfaction survey among business customers with the key objective of measuring the satisfaction with Quality of Service (QoS) delivered by the service providers under its purview.

The main objective of the Business satisfaction survey was to evaluate satisfaction levels with various communication services across parameters that include pricing, transparency and service offerings among the business market players.

The Business Consumer Satisfaction Survey reports are available on this page.

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