24 June 2021

The publication of the Compliance Framework is in line with CRA’s transparency and accountability policies and principles. It will help the Service Providers and other stakeholders better understand the policies and procedures followed by CRA in monitoring the compliance of all relevant parties with the terms and conditions of the Applicable Regulatory Framework.


This document includes:


  • The CRA’s objectives, policies, and approach to compliance monitoring;
  • An overview of the CRA’s Compliance Framework;
  • The roles and responsibilities of different Departments/Units in carrying out work to ensure compliance;
  • The compliance governance model and the role of the Compliance Committee;
  • The compliance monitoring processes; and
  • The related templates.