08 June 2023
Document Type Report

The Communications Regulatory Authority conducted a Consumer Satisfaction Survey to better implement its mandate to encourage and support an open and competitive communications sector that bring a broad range of advanced, innovative, and reliable service to the people of Qatar.

The survey, conducted in 2022, is to measure Quality of Service (QoS), Quality of Experience and customers’ levels of satisfaction of services in the telecoms market, prices charged, and consumer rights protection.