24 August 2022
Document Type Report

The Communications Regulatory Authority (CRA) has completed an extensive audit of mobile networks that was conducted from August to December 2021 to assess the improvements of the Quality of Service (QoS) levels provided by the Service Providers in Qatar; Ooredoo Qatar Q.P.S.C. and Vodafone Qatar P.Q.S.C.

The audit benchmarked some of the Key Performance Indicators (KPIs) of the services provided by the Service Providers, which are in line with the standards and conditions of the licenses granted to them by the CRA and the applicable regulatory framework. The audit covered mobile voice calls, Short Message Service (SMS), and mobile internet data services which include the service provided through the Fifth Generation (5G) network.