The Communications Regulatory Authority (CRA) has completed an extensive audit of mobile networks that was conducted from September till December 2023 to assess the improvements of the Quality of Service (QoS) levels provided by the telecom Service Providers in the State of Qatar; Ooredoo Qatar Q.P.S.C. and Vodafone Qatar P.Q.S.C.
The audit benchmarked some of the Key Performance Indicators (KPls) of the services provided by the telecom Service Providers, which are in line with the standards and conditions of the licenses granted to them by CRA and the applicable regulatory framework.
The audit covered mobile voice calls, Short Message Service (SMS), and mobile internet data services. The samples were collected during busy hours on working days in different areas, streets and highways, major pedestrian hotspots area and several indoor locations.
