The Retail Tariff Instruction (“RTI”) sets out the procedures and requirements that apply under the Applicable Regulatory Framework (“ARF”) in relation to Retail Offers in order to provide Service Providers with clear guidelines in addressing Customers’ needs in relation to Telecommunications Service.

 The RTI applies to individually licensed Service Providers (“SPs” or “Licensees”) who offer Telecommunication Services to the public, both Dominant Service Providers (“DSP”) and non - Dominant Service Providers (“non-DSPs”).