26June 2021

The Financial Sanctions Committee at the CRA Imposes 3.5 million Qatari Riyals as Financial Sanction on Ooredoo Qatar for Violating Instructions Issued by the CRA

The Communications Regulatory Authority (CRA) published today on its website Decision No. (1) of 2021 and Decision No. (4) of 2021 of the Financial Sanctions Committee (FSC) at the CRA.

Under Decision No. (1) of 2021, the FSC imposed on “Ooredoo Qatar” a financial sanction for a total amount of (2,000,000 QAR) Two million Qatari Riyals. The sanction results from Ooredoo’s non-compliance with the rules applicable to access and interconnection between licensed Service Providers, and more specifically to Ooredoo Qatar refusal to grant access to its International Gateway Facilities at Al Khessa Cable Landing Station and Ooredoo Data Center 5.

Under Decision No. (4) of 2021, the FSC imposed on Ooredoo Qatar a financial sanction for a total amount of (1,500,000 QAR) One million five hundred thousand Qatari Riyals. The sanction relates to Ooredoo’s non-compliance with its obligations to file with the CRA and get the CRA prior approval for tariffs for fixed telecom services and therefore for violating CRA’s instructions pertaining to customer protection and for violating the instructions pertaining to anti-competitive practices. Namely, Ooredoo’s lack of compliance prevents controlling the legality of Ooredoo’s offers on the fixed telecom market and prevents customers to be informed of offers existing in the market. Ultimately, Ooredoo’s behaviour misleads customers and prevents them from benefiting from the best prices.

The total amount of the financial sanctions resulting from the two decisions of the FSC is (3,500,000 QAR) Three million five hundred thousand Qatari Riyals.

It is worth mentioning that the Financial Sanctions Committee was established based on the Council of Ministers Decision No. (14) of 2020, forming the Financial Sanctions Committee of the CRA. The Committee is competent to impose one or more of the financial sanctions that are set out in Schedule No. (1) enclosed in the Telecommunications Law, on the Licensees, in the event of committing a violation of the provisions of the Telecommunications Law, its Executive Regulation or the decisions and licenses issued in the implementation thereof. Such imposition shall be on behaviours other than those provided for in Chapter sixteen of the Telecommunications Law.