Consumer Handbook

This handbook has been developed by the Communications Regulatory Authority (CRA) to address frequently asked questions relating to consumers of Information and Communications Technology (ICT) services and products in Qatar.

Complaint Processes

As Qatar’s independent communications regulator, the Communications Regulatory Authority (CRA) strives to balance the obligations of telecoms service providers with the rights of consumers, and that the benefits of competition are passed on to consumers. You, as a consumers can play an active role in this process by keeping informed and exercising your rights.

IPv6 Qatar Taskforce

The Qatar IPv6 Taskforce is a non-profit operational group created and managed by the Communications Regulatory Authority to drive, facilitate, and propagate IPv6 adoption in the State of Qatar. The Qatar IPv6 Taskforce consists of Government Entities and Agencies, Private Sector Enterprises, Internet Service Providers, Academic Institutions, Hosting Service Providers, Security Institutions, Finance Sector, Aviation Industry, and Oil and Gas Industries