28 December 2021
Document Type Report

The Communications Regulatory Authority (CRA) and Mada Center launched the Accessible Telecommunications International Best Practices report. The report was developed with the aim of informing stakeholders about the international best practices in the field of accessible telecommunications, in addition to the latest systems, technologies, equipment, tools, software, and services that help improve the accessibility to telecommunications services and applications by users with physical, visual, speech, and hearing disabilities and the elderly users. Additionally, the report includes a plan and future recommendations directed to all stakeholders, including the main players in the Information and Communications Technology (ICT) sector, and concerned parties and organizations, to achieve further progress towards inclusive access to telecommunications.

This report revolves around the state of digital accessibility in the telecommunication sector in Qatar and discusses international best practices in accessible telecommunications with reference to the topics outlined in the CPRD policy framework.