26 June 2021
Document Type Decision

Under Decision No. (4) of 2021, the FSC imposed on Ooredoo Qatar a financial sanction for a total amount of (1,500,000 QAR) One million five hundred thousand Qatari Riyals. The sanction relates to Ooredoo’s non-compliance with its obligations to file with the CRA and get the CRA prior approval for tariffs for fixed telecom services and therefore for violating CRA’s instructions pertaining to customer protection and for violating the instructions pertaining to anti-competitive practices. Namely, Ooredoo’s lack of compliance prevents controlling the legality of Ooredoo’s offers on the fixed telecom market and prevents customers to be informed of offers existing in the market. Ultimately, Ooredoo’s behaviour misleads customers and prevents them from benefiting from the best prices.