The Communications Regulatory Authority (CRA) has published new Guidelines for Network Neutrality to foster a fair and competitive digital environment. The new guidelines aim to protect digital media companies, ensure consumers have equal access to internet content without discrimination, attract investment to the Information and Communication Technology (ICT) sector and support development of the digital economy in the State of Qatar.
Network neutrality is the principle that Internet Service Providers (ISPs) must treat all internet traffic equally, without discrimination or preferential treatment based on content, application, or user. This ensures that all users have equal access to online services, protecting user rights and fostering innovation by providing a level playing field for all content providers.
The guidelines mandate that ISPs adhere to this principle, that is crucial for promoting healthy competition, which encourages investment in Qatar’s digital economy. “By enforcing equal treatment of internet traffic, we empower consumers and digital media companies, which contribute to attracting international investment to the State of Qatar,” stated Amel Salem Al-Hanawi, Director of the Consumer Affairs Department at CRA. She emphasized that “This approach is essential for supporting the growth of our digital sector and ensuring a vibrant, competitive, and innovative market, in alignment with Qatar National Vision 2030 and the Digital Agenda 2030.”
Before being finalized, the guidelines were issued for public consultation to gather input from stakeholders across the industry. This feedback helped refine the guidelines, addressing concerns while maintaining flexibility in pricing and innovation. According to the Network Neutrality Guidelines, ISPs must clearly communicate their traffic management practices and service impacts. CRA will monitor Internet ISPs compliance and engage stakeholders to keep the guidelines aligned with technological advancements.
As part of its broader strategy to enhance Qatar’s telecommunications, information technology, and postal sectors, CRA is focusing on improving connectivity and embracing digital transformation to drive economic growth and improve quality of life, which is in line with the Third National Development Strategy 2024 - 2030, which prioritizes improving residents' quality of life and delivering services that meet global standards.
The guidelines signal to foreign investors that Qatar’s digital sector is open and competitive, contributing to Qatar’s economic growth. Moving forward, CRA will continue its efforts of engaging with stakeholders to explore further improvements and innovations that support Qatar’s digital future.